Customer Care Agent - Customer Service
Compensation
$23 – $29 /yr
Employment type
Full-time
Work setting
On-site
Location
Davenport, IA
Schedule
Day shift
Posted
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Job overview
The Customer Care Agent is an onsite role based in Davenport, IA, serving as the primary contact for customer inquiries. Compensation is $23.00 - $29.00 per hour, and this role guides users through product questions, warranty concerns, and system navigation. This role is central to Marvin’s customer experience strategy. By educating dealer partners on order management software and resolving customer issues, the agent builds trust and ensures a seamless experience for all stakeholders.
What we're looking for
- Skills & competencies
- full-timeday shiftdavenport iamarvincustomer servicecrmsalesforcewarrantydealer supportmanufacturing$23-$29/hrno on-callrelocation assistance
- Work arrangement
- Weekend coverage required
Benefits & perks
- $1,500 sign-on bonus, health insurance, paid holidays, paid parental leave, 401(k) match, annual profit sharing, $300 annual wellbeing account, Better Living Day
About the employer
Marvin is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: 583dd0f4-9f5a-4a16-8561-137bc8dd05f1