Service Advisor / Writer

Job overview

The Service Advisor / Writer is an onsite role based in Dayton, NV. Compensation is not specified, and this position supports the service department at Pape' Kenworth, a premier medium and heavy-duty truck dealer. This role exists to ensure efficient management of service department work orders, including opening, maintaining, and closing them. The Service Advisor / Writer contributes to the team by overseeing warranty work, assisting with shop workflow, and providing excellent customer service to maintain high standards of repair operations.

What you'll do

• Oversee service and warranty work orders, assist in shop workflow, check-in equipment for repair, and assist customers.

What we're looking for

Skills & competencies

full-time

day shift

dayton nv

pape' kenworth

service advisor

customer service

truck dealer

mechanical aptitude

administrative

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) & Roth 401(k) with match, Medical, Dental, Vision, Life Insurance, Short/Long-Term Disability, Tuition Reimbursement, Paid Vacation, Sick Leave, Paid Holidays.

Why this role

Family-owned company with over 160 locations and 85+ years of experience.

About the employer

Pape' Kenworth is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.