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Customer Success Manager

Cleo · Jefferson City, MO · Customer Success

Compensation

$75k – $100k /yr

Employment type

Full-time

Work setting

On-site

Location

Jefferson City, MO

Schedule

Day shift

Posted

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Job overview

The Customer Success Manager is an onsite role based in Jefferson City, MO, with an annual salary range of $75,000–$100,000. This position supports the Cleo team by managing a portfolio of enterprise software accounts. The role exists to drive customer retention, expansion, and value realization. It contributes to the company's goal of maintaining high customer loyalty and growth in the SaaS market.

What you'll do

  • Manage 30+ accounts
  • conduct QBRs
  • build customer relationships
  • track health indicators
  • identify upsell opportunities
  • collaborate with cross-functional teams
  • leverage AI tools for efficiency.

What we're looking for

Skills & competencies
full-time
day shift
jefferson city mo
customer success
saas
account management
onsite
no degree required
$75k-$100k
bonus
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, 401(k) match, PTO, parental leave.

Why this role

Includes $75,000–$100,000/year salary, bonus potential, and full benefits.

About the employer

Cleo is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
11-1021.00
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