Guest Experience Specialist

Job overview

The Guest Experience Specialist is an onsite, full-time position located in Nashville, TN. The role offers a pay rate of $17.75 per hour and supports the Rooms & Guest Services Operations department. This role exists to provide exceptional guest service by taking ownership of the guest experience in the main areas of the hotel. The specialist contributes to the Courtyard brand's mission of empowering business travelers.

What you'll do

• Process operational needs, address guest requests, complete reports, deliver quality meals, and share highlights of the local area.
• Create a safe work place, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure professional appearance and communication.
• Stand, sit, or walk for an extended time and take a hands-on approach to work.

What we're looking for

Skills & competencies

full-time

day shift

nashville tn

marriott

courtyard

guest experience

hospitality

$17.75/hr

no on-call

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Global team environment, career development.

Why this role

Courtyard brand, focus on business travelers, hands-on guest experience.

About the employer

Marriott International, Inc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.