Program Manager

Job overview

The Program Manager role is onsite in Rochester, NY, with an annual salary range of $50,050–$63,791. East House supports people on their recovery journeys through residential support, counseling, peer support, and community outreach. The manager oversees a designated program’s operations and coordinated recovery-based services, supporting service quality and client progress while ensuring regulatory compliance, responsible budgeting, and a supportive environment for staff and people served.

What you'll do

• Oversee daily program operations
• ensure compliance with certification regulations and agency policies
• supervise, evaluate, and develop staff
• facilitate case reviews
• use program data to evaluate and improve services
• coordinate service planning and evaluation
• collaborate with stakeholders
• maintain accurate documentation
• oversee admissions, discharges, and occupancy goals
• manage budgets and resources
• participate in crisis response
• foster community relationships.

What we're looking for

Skills & competencies

program manager

recovery services

human services

behavioral health

substance use recovery

staff supervision

program operations

rochester ny

east house

$50,050–$63,791/year

Work arrangement

• Weekend coverage required

Why this role

Minimum qualifications include an associate degree and five years of paid human services experience, a bachelor’s degree and three years of experience, or equivalent experience in lieu of education. Supervisory experience and a valid New York driver’s license with access to a personal vehicle are required.

About the employer

EAST HOUSE CORPORATION is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.