Resource Center Specialist / Switchboard Operator
Employment type
Full-time
Work setting
On-site
Location
Roswell, NM
Schedule
Day shift
Posted
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Job overview
The Resource Center Specialist / Switchboard Operator role is onsite in Roswell, NM. Compensation is not specified. The position supports Pioneer Bank’s customer service and banking operations; Pioneer’s stated mission is to make a positive difference for people who work, bank, and invest there. The specialist assists customers with account questions and digital banking services by phone, processes account maintenance requests and related transactions, and performs clerical duties. The role helps customers resolve routine banking needs with clear, professional support.
What you'll do
- Assist customers by phone with account-related questions and issues.
- Support online and mobile banking, bill pay, debit card, and internet banking services.
- Process account maintenance requests and related transactions, and perform clerical and administrative duties as needed.
What we're looking for
- Skills & competencies
- resource center specialistswitchboard operatorcustomer servicephone supportonline bankingmobile bankingbill paydebit cardsaccount maintenanceroswell nmpioneer bankhigh school diploma
- Work arrangement
- Weekend coverage required
About the employer
Pioneer Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Commercial Banking
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 57f31061-d58b-4390-8cd7-4e3502e7c958