Pharmacy Benefits Verification Technician

Job overview

The Pharmacy Benefits Verification Technician role is an onsite position located in Phoenix, AZ. Compensation is not specified, and this role supports the pharmacy benefits management department by ensuring accurate insurance verification and claims processing. This role exists to facilitate seamless prescription adjudication by verifying insurance eligibility and resolving claims issues. The technician contributes to the team's goals by maintaining accurate documentation and supporting pharmacists with compliance and audit activities.

What you'll do

• Verify insurance eligibility and benefits through outbound calls and follow-up communications.
• Resolve prescription and claims issues to ensure timely adjudication.
• Coordinate with Pharmacy Benefit Management (PBM) services to support accurate billing.
• Assist pharmacists and internal teams with audits and compliance reviews.
• Document all correspondence, escalations, and resolutions in accordance with payer and regulatory requirements.

What we're looking for

Skills & competencies

full-time

day shift

phoenix az

manpower

pharmacy technician

healthcare

insurance verification

claims processing

no on-call

ptcb certified

nha certified

hybrid role

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and Prescription Drug Plans, Dental Plan, Supplemental Life Insurance, Short Term Disability Insurance, 401(k)

Why this role

Hybrid work environment, primarily remote (1-2 days a month if needed).

About the employer

Manpower is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.