Automotive Service Advisor / Writer

Job overview

The Automotive Service Advisor / Writer role is onsite in Waldorf, MD. Compensation is $75,000–$150,000+ per year, including salary and bonus. JJS Auto Service Center is seeking a customer-focused advisor to coordinate service with its automotive team. The advisor manages customer service appointments and repair concerns, communicates diagnostic and repair needs, and coordinates recommendations with technicians. Accurate service records and clear customer communication help the shop deliver a professional service experience.

What you'll do

• Greet customers about repair and maintenance concerns
• schedule and manage appointments
• explain diagnostics and repair needs
• coordinate recommendations with technicians
• maintain repair orders and service records
• identify upsell opportunities and promote maintenance plans
• support team performance and shop culture.

What we're looking for

Skills & competencies

automotive service advisor

service writer

automotive repair

customer service

service appointments

repair orders

waldorf md

jjs auto service center

$75k–$150k+/year

bonus

health insurance

401(k)

paid training

career development

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, health insurance, and paid training and career development
• the posting also lists health, dental, and vision insurance.

Why this role

The posting requests 5+ years of service advisor experience; ASE certification is preferred but not required.

About the employer

JJS Auto Service Center LLC is hiring for this role. Industry: General Automotive Repair. Sector: 81.