Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in McKinney, TX. Compensation is $40,000–$60,000 per year. The position supports Christie Rhyne’s State Farm agency, which serves its community and supports local organizations. The representative responds to customer inquiries, assists with policy changes, processes claims, and maintains interaction records. The role helps reinforce customer experience and agency growth by coordinating with team members and anticipating community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

state farm agent team

policy information

policy changes

claims follow-up

mckinney tx

christie rhyne

$40k–$60k

health insurance

paid time off

licensing reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• paid time off and holidays
• 401(k)
• performance-based bonus
• training and development
• flexible schedule
• license reimbursement
• advancement opportunities.

Why this role

The agency describes a close-knit team and offers licensing reimbursement, training, and opportunities for advancement.

About the employer

Christie Rhyne - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.