Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative, State Farm Agent Team Member role is onsite in Smithtown, NY. The posting states a salary of $45,000–$70,000 per year. The agency serves clients in New York, New Jersey, and Connecticut and describes a ten-person team focused on client relationships and growth. The representative supports daily agency operations by building client relationships, responding to insurance service inquiries, and connecting customer needs with agency departments. The role also promotes relevant products and services to support customer success and lasting relationships.

What you'll do

• Establish and follow up on customer relationships
• provide prompt, accurate, and friendly service regarding insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• promote successful and lasting customer relations
• market products and services based on customer needs.

What we're looking for

Skills & competencies

customer relations representative

insurance customer service

client relationships

policy changes

claims support

billing inquiries

insurance products

smithtown ny

state farm agent

$45k–$70k/year

401(k)

paid time off

license reimbursement

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

About the employer

Lynne Barnhardt - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.