Crisis Counselor — Remote, United States

Job overview

The Crisis Counselor role is 100% remote and can be performed from any location in the United States. Compensation is not specified. Gaggle supports student safety and well-being, serving K–12 districts and providing a 24/7 service for students in crisis. The counselor provides compassionate, text-based support to students experiencing mental, emotional, or relational crises, using empathetic listening, rapport-building, and de-escalation skills. The role contributes to Gaggle’s student-safety mission through flexible shifts supporting its 24/7 ReachOut service.

What you'll do

• Provide empathetic support through text-based chat
• build rapport with people in crisis
• use crisis intervention, de-escalation, mental health support, or social-service skills
• work independently using web-based applications
• support a 24/7 crisis service on flexible shifts.

What we're looking for

Skills & competencies

crisis counselor

remote

united states

gaggle

k–12 student support

24/7 crisis service

text-based chat

crisis intervention

de-escalation

mental health support

flexible shifts

independent work

Work arrangement

• Weekend coverage required

Why this role

The listing describes independent-contractor work with variable hours and workload, no guaranteed assignment duration, and possible contract renewal depending on workflow and performance.

About the employer

Gaggle Net, Inc. is hiring for this role. Industry: Child and Youth Services. Sector: 62.