IT Support Specialist

Job overview

The IT Support Specialist works onsite in Pontiac, MI; compensation is $32,000–$48,000 annually. The role provides computer and peripheral support and interacts with clients daily. The specialist installs, configures, optimizes, and deploys computers and peripherals, completing service tasks assigned by the Service Team Lead. Troubleshooting and clear customer communication help clients resolve technology issues and keep equipment working.

What you'll do

• Install, configure, optimize, and mass-deploy computers and IT peripherals
• format computers, copy data, configure printers, and install cables
• troubleshoot Windows and event-log errors
• use basic TCP/IP, domain controller, and Active Directory knowledge
• travel between client visits
• participate in an on-call rotation if required and work after hours or occasional weekends if required.

What we're looking for

Skills & competencies

it support specialist

pontiac mi

cutting edge computers

$32k–$48k/year

windows support

computer deployment

printer configuration

tcp/ip

active directory

client service

on-call rotation

after hours as required

401(k)

health and dental insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• dental, health, life, and vision insurance
• paid time off.

Why this role

Requires one year of IT experience, Windows reload/install/upgrade and troubleshooting experience, basic TCP/IP and Active Directory knowledge, a valid driver’s license, and reliable transportation; high school education required; associate degree preferred.

About the employer

Cutting Edge Computers Inc is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.