Remote Fraud Call Center Representative

Job overview

The Remote Fraud Call Center Representative is a remote role for residents of Puerto Rico, supporting Conduent Business Solutions of Puerto Rico, Inc. Compensation is not specified beyond the hourly rate of $12.10, and the role supports mission-critical services for Fortune 100 companies and government clients. This position involves handling inbound customer calls, resolving fraud-related inquiries, and delivering a positive customer experience. The role requires strong communication skills and the ability to navigate multiple systems in a fast-paced environment.

What you'll do

• Provide professional customer service via inbound calls
• resolve customer inquiries
• maintain accurate records
• follow compliance standards
• meet performance metrics.

What we're looking for

Skills & competencies

full-time

day shift

remote

puerto rico

call center

fraud

customer service

entry level

conduent

incentives

communication

fast-paced

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits from day one
• Paid time off
• Paid training
• Monthly incentives.

Why this role

Remote role for Puerto Rico residents; includes monthly incentive opportunities.

About the employer

Conduent Business Solutions of Puerto Rico, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.