Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in San Francisco, CA; compensation is described as competitive and based on experience, with no numeric amount specified. San Francisco Honda Acura is part of Victory Automotive Group, which describes its focus as providing a professional customer experience across its dealerships and services. The advisor is the communication link between customers and technicians, arranging service and repairs, explaining recommendations, and managing expectations. The role helps ensure timely service delivery, customer understanding, and completion of required documentation and quality checks.

What you'll do

• Schedule service appointments
• understand customer concerns and arrange appropriate diagnosis and repairs
• follow repair status and communicate timing
• obtain customer authorization for revised estimates
• recommend repairs and manage expectations
• ensure completed repairs receive quality control or a road test
• maintain knowledge of vehicle operation, warranties, campaigns, and service information
• complete required documentation and follow safety procedures.

What we're looking for

Skills & competencies

automotive service advisor

customer service

vehicle repair

service scheduling

san francisco ca

san francisco honda acura

customer communication

repair estimates

warranty knowledge

quality control

medical benefits

paid vacation

401(k) match

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical benefits
• paid vacation
• holidays
• 401(k) with company match
• direct deposit
• advancement opportunities.

Why this role

The posting prefers one year of dealer-level or large-facility experience and requires an unrestricted driver’s license with a clean driving record.

About the employer

San Francisco Honda Acura is hiring for this role. Industry: New Car Dealers. Sector: 44.