Business Optimization Manager

Job overview

The Business Optimization Manager is a hybrid role based in Rolling Meadows, IL, focused on designing and executing continuous improvement projects for the GBS US team. Compensation is not specified for this position, which reports to the Vice President of Operations Strategy. This role exists to address critical business process issues through cross-functional analysis, solution design, and implementation. The Manager leads a team of consultants to improve operational effectiveness and efficiency across client service and back-office operations.

What you'll do

• Prioritize operational improvement ideas
• lead a team of consultants
• collaborate with divisional and functional groups
• generate process improvement hypotheses
• develop business cases and performance metrics
• analyze and reengineer business processes
• document 'as-is' and 'to-be' process flows
• develop training.

What we're looking for

Skills & competencies

contract

day shift

rolling meadows il

gallagher benefit services

business optimization

operations strategy

process improvement

management consulting

data analysis

project management

hybrid

no on-call

no weekends

leadership

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k), Roth options, HSA/FSA, educational reimbursement, paid parental leave, digital mental health services, flexible work hours, training programs, Gallagher Thrive program, charitable matching.

Why this role

Focus on operations strategy and process reengineering within the benefits brokerage industry.

About the employer

Gallagher Benefit Services is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.