Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Bedford, PA, and pays $16–$22 per hour. The position supports Matt Randall’s State Farm insurance agency and its customer experience. The representative responds to customer inquiries, explains policy information, assists with policy changes, and processes and follows up on claims. The role also maintains accurate interaction records and coordinates with agency colleagues to support customer needs and agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

full-time

bedford pa

state farm agent

insurance

policy information

policy changes

claims processing

customer records

customer support

health insurance

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health insurance, paid time off, training and development, free food and snacks, and performance-based bonuses.

About the employer

Matt Randall - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.