PBX Attendant

Job overview

The PBX Attendant role is onsite in Las Vegas, NV; compensation is not specified. The position supports Wynn Las Vegas guests and hotel staff by handling incoming calls and guest requests. This role routes calls, dispatches service requests, provides property information, and follows up on guest needs to help maintain service standards.

What you'll do

• Answer and process incoming calls
• operate the IntelliDesk SDC Attendant Console
• dispatch guest requests through HotSOS and use the hotel radio system to direct Housekeeping runners
• answer property questions, respond during emergencies, process wake-up calls, and follow up with guests.

What we're looking for

Skills & competencies

pbx attendant

wynn las vegas

las vegas nv

full-time

day shift

customer service

telephone operations

guest requests

hotsos

hotel radio dispatch

weekend and holiday availability

high school diploma

Work arrangement

• Weekend coverage required

About the employer

Wynn Las Vegas is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.