Service Advisor

Job overview

The Service Advisor role is onsite in Laurel, MD, and pays $54,000 per year. Ourisman Automotive Group describes a guest-first dealership approach and seeks a customer-focused advisor to connect customers with service technicians. The advisor assesses vehicle service needs, coordinates work with technicians, explains recommended repairs, and keeps customers informed so maintenance and repair work is authorized, timely, and accurately documented.

What you'll do

• Greet customers and assess vehicle service needs
• schedule appointments and communicate work orders to technicians
• explain recommended services and repairs
• provide cost estimates and obtain authorization
• update customers on vehicle status and timing
• maintain records of customer interactions, services, and parts
• promote dealership services and products.

What we're looking for

Skills & competencies

service advisor

laurel md

ourisman nissan

full-time

$54,000/year

customer service

automotive repair

service scheduling

work orders

cost estimates

customer communication

health insurance

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance, life insurance options, short- and long-term disability insurance, 401(k) with company match, paid time off, holiday leave, and professional development opportunities.

About the employer

Ourisman Nissan is hiring for this role. Industry: Automotive Parts and Accessories Retailers. Sector: 44.