Front Desk Agent – 3:00 PM–11:00 PM

Job overview

The Front Desk Agent role is onsite in Carmel, IN, with a 3:00 PM–11:00 PM shift. Compensation is not specified. The position supports guest service at Fairfield by Marriott Indianapolis Carmel. The agent helps provide a welcoming and seamless stay by managing check-in and check-out, responding to guest needs, and coordinating with housekeeping and maintenance. Accurate records, payment processing, and adherence to brand standards support smooth hotel operations.

What you'll do

• Greet guests
• process check-ins and check-outs using the property management system
• answer calls, take reservations, and respond to requests and concerns
• provide information about hotel services and local attractions
• maintain guest records and process payments
• resolve or escalate complaints
• maintain a clean and organized front desk
• coordinate with housekeeping and maintenance
• protect guest information and follow Marriott brand standards.

What we're looking for

Skills & competencies

front desk agent

carmel in

onsite

3:00 pm–11:00 pm

part-time

guest services

hotel check-in

hotel check-out

reservations

property management system

marriott

fairfield carmel

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Marriott employee travel discounts
• paid training and development
• uniform provided
• health and wellness benefits for eligible employees
• vacation time.

Why this role

Prior front desk or hotel experience is a plus but not required; paid training and development opportunities are offered.

About the employer

Fairfield Carmel is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.