Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Long Beach, MS. Compensation is described as pay per transfer or quote plus commission or bonus; no numeric amount is specified. The role supports Brad Day’s State Farm insurance agency and its customer relationships. The representative responds to customer inquiries, explains insurance options through needs-based reviews, and coordinates with agency colleagues. The role helps maintain client relationships and supports the agency’s business development by directing customers to the sales team when appropriate.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• educate customers about insurance options using a needs-based review process
• coordinate with agency team members
• hand off customers to the sales team.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

brad day state farm agent

long beach ms

insurance customer service

policy changes

claims inquiries

billing clarification

insurance options

customer relationships

sales handoff

commission and bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Pay per transfer or quote plus commission or bonus
• opportunity for advancement within the office
• career-building experience.

Why this role

Compensation is described as pay per transfer or quote plus commission or bonus, with advancement opportunities within the office.

About the employer

Brad Day - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.