Patient Scheduling Coordinator – Polish Speaking

Job overview

The Patient Scheduling Coordinator – Polish Speaking role is onsite in Northbrook, IL, Monday through Friday, full-time. The listed compensation is $20–$23 per hour. USA Clinics Group operates outpatient centers and aims to provide minimally invasive care close to home. The coordinator connects prospective and existing patients with care by handling calls, explaining services and appointment details, scheduling visits, and following up. Accurate records, patient support, and adherence to scripts and compliance protocols contribute to engagement and retention.

What you'll do

• Handle high-volume inbound and outbound calls
• present a professional approach to patients
• meet scheduling and retention KPIs
• explain services, benefits, and appointment details
• follow up to support continued care and attendance
• resolve patient concerns
• enter patient information and schedule appointments
• collaborate to support engagement and retention
• follow scripts, decision trees, and compliance protocols.

What we're looking for

Skills & competencies

patient scheduling coordinator

polish speaking

bilingual english and polish

patient engagement

appointment scheduling

call center

northbrook il

usa clinics group

$20–$23/hour

full-time

monday–friday

outpatient care

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance including medical, dental, and vision
• retirement plan
• paid time off.

Why this role

Fluent English and Polish required. Requires at least one year of call center experience in customer service, retention, or a similar role. Medical-industry experience is preferred; training is provided for candidates without medical experience.

About the employer

USA Clinics Group is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.