Automotive Service Advisor / Hospitality Professional

Job overview

The Automotive Service Advisor / Hospitality Professional role is onsite in Nashua, NH. Compensation is not specified. Tulley Automotive Group is a family-owned business serving the local community and emphasizes customer service and automotive excellence. The advisor guides customers through service and repair recommendations, coordinates work with technicians and the parts department, and keeps customers informed. The role helps deliver a clear, responsive service experience that supports customer satisfaction and repeat business.

What you'll do

• Greet customers at the service department
• explain service and repair recommendations, estimated costs, and timelines
• document customer concerns and vehicle issues
• coordinate inspections and diagnostics with technicians
• update customers on progress and changes
• review completed work and charges
• follow up after service
• maintain knowledge of dealership services and promotions
• collaborate with parts and service teams.

What we're looking for

Skills & competencies

automotive service advisor

hospitality professional

nashua nh

tulley automotive group

customer service

service recommendations

repair coordination

service department

hands-on training

paid time off

401(k)

medical and dental insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation, personal, and holiday time
• 401(k) with dealer contribution
• employee assistance program
• medical, dental, vision, and accident insurance
• short- and long-term disability coverage
• voluntary life and AD&D
• employer-paid life insurance.

Why this role

Hands-on training is offered, and prior automotive experience is not required; hospitality experience is presented as relevant preparation.

About the employer

Tulley Automotive Group Inc is hiring for this role. Industry: General Automotive Repair. Sector: 81.