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Customer Service Representative

M Management Inc · Capitol Heights, MD · Customer Service Desk

Compensation

From $20 /hr

Employment type

Full-time

Work setting

On-site

Location

Capitol Heights, MD

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is an onsite, full-time position in Capitol Heights, MD, with a pay rate of $20.00 per hour. This role supports the team at GRM Information Management Services. The role exists to handle customer inquiries and coordinate service requests. The representative ensures customer satisfaction by managing work orders, scheduling pickups, and maintaining clear communication with internal departments.

What you'll do

  • Handle phone and email inquiries, generate work orders, schedule pickups and deliveries, and interact with dispatch and account management.

What we're looking for

Skills & competencies
full-time
day shift
capitol heights md
customer service
data entry
order processing
document management
communication
onsite
$20/hr
Work arrangement
  • Weekend coverage required

Why this role

Leader in the document management industry with a focus on professional growth.

About the employer

M Management Inc is hiring for this role. Industry: Office Administrative Services. Sector: 56.

Additional details

Industry sector
56
Industry
Office Administrative Services
Occupation code
43-4051.00
Apply for this job

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