Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Conroe, TX, and pays $36,000–$60,000 per year. The position supports James Pearson’s State Farm independent contractor agency, described as a high-volume, team-oriented agency that promotes from within. The role builds customer relationships, identifies insurance needs, and sets appointments for the sales team. It contributes to customer service and agency growth through follow-up and clear communication about customer needs.

What you'll do

• Establish customer relationships and follow up as needed
• set appointments for the sales team
• communicate with customers to uncover insurance needs
• provide customer service.

What we're looking for

Skills & competencies

customer service representative

conroe tx

state farm agent

full-time

insurance needs

customer relationships

appointment setting

no nights

no weekends

$36k–$60k per year

401(k) match

health benefits

paid training

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with 5% company match, health benefits, paid time off, 90-day paid training, agency-paid licensing course and fees, bonuses, and advancement opportunity.

Why this role

The posting states no nights or weekends and lists office hours of Monday–Thursday 8:30 a.m.–5:30 p.m. and Friday 8:30 a.m.–5:00 p.m.; it also describes a 90-day paid training and development program.

About the employer

James Pearson - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.