Patient Service Representative

Job overview

Patient Service Representative is an onsite full-time role in Silver City, NM. Compensation is not specified. The description presents Primor Health as a value-based primary care organization focused on proactive care, coordination, and improved outcomes for Medicare patients; the listing employer is Rise Health Services Inc. As the clinic’s first point of contact, the representative helps patients navigate appointments and administrative steps. The role supports clinic operations by registering and scheduling patients, maintaining electronic records, addressing billing and payment questions, and routing calls appropriately.

What you'll do

• Greet and check in patients
• register, schedule, and reschedule appointments
• enter patient information into an electronic medical record
• answer billing and payment questions and collect payments
• route incoming calls
• verify insurance eligibility
• and accept laboratory drop-offs.

What we're looking for

Skills & competencies

patient service representative

patient check-in

appointment scheduling

electronic medical records

billing and payments

insurance eligibility

call routing

clinic administration

silver city nm

rise health services

primor health

high school diploma or ged

Work arrangement

• Weekend coverage required

Why this role

The posting requires a high school diploma or GED and familiarity with electronic medical records, basic computer tools, and HIPAA privacy requirements.

About the employer

Rise Health Services Inc is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.