Housekeeping Supervisor

Job overview

The Housekeeping Supervisor is an onsite role based in Fort Worth, TX, with compensation not specified. This position supports the housekeeping department at the American Airlines Hotel by overseeing daily operations and ensuring high standards of cleanliness. The role exists to lead the housekeeping team, inspect guest rooms and public areas, and ensure that all housekeeping activities are performed professionally. The Supervisor contributes to the team by training staff, managing supplies, and maintaining effective communication across departments.

What you'll do

• Approach all encounters with guests and team members in a friendly, service-oriented manner.
• Maintain a professional, warm, and friendly working relationship and promote open lines of communication with managers, team members and other departments.
• Use proper two-way radio and/or cell phone etiquette when communicating with other team members.
• Ensures that all housekeeping carts are stocked with proper supplies.
• Ensures that all equipment is distributed to the Room Attendants & Public Space Attendants and maintained in proper operating order.
• Ensures that all supply closets are stocked.
• Follows up on Room Attendant assignments daily.
• Inspects and updates status of all guest rooms and areas assigned.
• Updates status of ready rooms in property management system as soon as they become available.
• Turns in discrepancies with front desk daily before the end of shift.
• Turns in maintenance requests daily.
• Participate in cleaning all public restrooms, offices & classrooms throughout the property removing trash, vacuuming and dusting as necessary.
• Participates in general cleaning tasks.
• Inspects and updates status of all areas assigned.
• Follows up on housekeeping assignments daily.
• Trains and follows up on Public Space Attendants.
• Maintains cleanliness and orderly conduct on floors.
• Provides visibility and assistance to guests and team members.
• Assists in cost control and payroll.
• Assists in maintaining supply inventories.
• Recommends changes in operating procedures of the department.
• Perform Lost & Found duties according to hotel standards.
• Communicates effectively with the Executive Housekeeper about activities progress and issues if any.

What we're looking for

Skills & competencies

full-time

day shift

fort worth tx

mcr hotels

housekeeping

supervisor

onsite

leadership

management

hospitality

Work arrangement

• Weekend coverage required

Benefits & perks

• American Airlines Credit Union membership, Fitness Center membership, Discount Hotel Rooms, Employee Assistance Program, Weekly paydays, Comprehensive health benefits after 30 days, Paid Time Off after 90 days, 401(k) + Match, Roth 401(k)

About the employer

MCR Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.