Field Technician — North Carolina

Job overview

The Field Technician — North Carolina role is hybrid, with field work at customer sites and remote work between visits. The listing identifies North Carolina as the location and states an hourly rate of $25–$30, plus overtime eligibility. WSI Technologies provides recording and communication systems that support public safety, government, and enterprise customers. The technician installs, maintains, and troubleshoots customer systems to help keep critical communications reliable and operational. The role manages service visits and tickets independently, communicates with customers, and documents work and resolutions.

What you'll do

• Install and configure WSI systems, servers, applications, and recording infrastructure
• rack, cable, configure, and test hardware
• configure Windows desktop and server systems
• diagnose hardware, software, network, and connectivity issues
• respond to support requests within SLA expectations
• manage tickets and field visits
• escalate complex issues
• communicate with customers
• document installations and troubleshooting accurately.

What we're looking for

Skills & competencies

field technician

windows

aws? no

hardware installation

server support

network troubleshooting

customer support

north carolina

hybrid

$25–$30 per hour

80–85% travel

wsi technologies

Work arrangement

• Weekend coverage required

Benefits & perks

• Company vehicle, gas card, and stipend.

Why this role

Travel is required up to 80–85%, primarily during the week. A company vehicle, gas card, and stipend are provided.

About the employer

Valsoft Corporation is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.