Automotive Service Advisor

Job overview

The Automotive Service Advisor is an onsite, full-time position in Oak Creek, WI. The posting states annual compensation of $50,000–$100,000, based on experience, plus bonus opportunities. The role supports Kunes Auto Group’s service department and connects customers with vehicle service work. The advisor assesses customer concerns, prepares repair orders, and coordinates with technicians to keep customers informed and vehicles on schedule. The role contributes to customer satisfaction by explaining recommended work, costs, and progress and by helping ensure service quality.

What you'll do

• Greet customers and record vehicle concerns
• recommend maintenance and repairs based on manufacturer specifications and vehicle history
• prepare repair orders with labor and parts estimates
• explain inspection results and corrective actions
• update customers on repair progress and costs
• obtain authorization for additional work
• advise on vehicle care and services
• schedule appointments
• coordinate with technicians and promised timelines
• address concerns and support quality control.

What we're looking for

Skills & competencies

automotive service advisor

oak creek wi

kunes auto

$50k–$100k annually

bonus opportunities

customer service

repair orders

service scheduling

automotive maintenance

paid training

career growth

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company match
• paid time off
• life insurance
• employee assistance program
• daily pay options
• employee discounts on vehicles, parts, and service
• ongoing training and professional development
• career advancement opportunities.

Why this role

The posting requires two or more years of experience in service advising, automotive or car sales, commissioned sales, customer service, or parts, while noting willingness to train the right person. A valid driver’s license and clean driving record are required.

About the employer

Kunes Auto is hiring for this role. Industry: General Automotive Repair. Sector: 81.