Account Associate – State Farm Agent Team Member

Job overview

The Account Associate – State Farm Agent Team Member role is an onsite, full-time position in Moline, IL, with compensation of $48,000–$64,000 per year. The role supports Chad Cruse - State Farm Agent’s daily agency operations and customer relationships. The associate manages customer accounts, assists with policy changes and inquiries, processes claims and follows up on claim status, and coordinates with underwriters. The work helps connect customer needs with agency services and supports the agency’s customer-focused operations.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

insurance

customer accounts

policy changes

claims processing

underwriting coordination

customer service

moline il

chad cruse state farm agent

full-time

$48k–$64k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, training and development, 401(k), performance-based bonus, advancement opportunities, and flexible schedule.

Why this role

Benefits include paid time off, training and development, a 401(k), performance-based bonuses, advancement opportunities, and a flexible schedule.

About the employer

Chad Cruse - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.