Customer Service Representative - State Farm Agent Team Member

Job overview

The Customer Service Representative - State Farm Agent Team Member role is onsite in Lake Orion, Michigan, with a stated salary range of $40,000–$60,000 per year. The position supports Jacob Asbury’s State Farm agency and its customer service and growth goals. The representative responds to customer inquiries, assists with policy changes, processes claims, and maintains accurate interaction records. The role helps deliver customer experiences that support the agency and may offer internal growth opportunities for driven, sales-minded candidates.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

lake orion mi

$40k–$60k/year

insurance agency

policy information

policy changes

claims processing

customer records

health stipend

performance bonus

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Monthly health stipend, performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The agency describes a close-knit team of four and offers a monthly health stipend, performance-based bonuses, flexible scheduling, and training and development.

About the employer

Jacob Asbury - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.