Automotive Service Manager

Job overview

The Automotive Service Manager role is onsite in Leesburg, FL; compensation is not specified. Key Scales Ford’s service department focuses on professional customer service and attentive customer care. The manager leads daily service operations, develops the service team, addresses customer concerns, and oversees department goals and processes to support customer satisfaction, efficiency, and profitability.

What you'll do

• Assist customers with service and repair needs
• understand customer requirements and explain service options
• keep customers informed
• maintain a follow-up system
• hire and supervise service personnel
• set department goals, an annual operating budget, and a marketing plan
• maintain customer satisfaction ratings and address complaints.

What we're looking for

Skills & competencies

automotive service manager

leesburg fl

key scales ford

full-time

service department

customer satisfaction

team leadership

service operations

budget planning

marketing plan

401(k)

health insurance

paid vacation

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision insurance, life insurance, 401(k), short- and long-term disability, vacation, sick leave, holiday pay, and employee discounts.

About the employer

Key Scales Ford, Inc. is hiring for this role. Industry: General Automotive Repair. Sector: 81.