VIP Reservations Trainer / Lead Agent

Job overview

The VIP Reservations Trainer / Lead Agent role is onsite in North Arlington, NJ, paying $20–$24 per hour. Avalon Transportation LLC’s NJ/NY office handles chauffeured ground transportation reservations for local, nationwide, and international trips. The lead agent trains new and existing reservations staff, books transportation, monitors incoming reservation channels, and reviews reservations for accuracy and quality. The role also tracks national rides handled through affiliate networks and responds to client requests. All shifts are available, with flexibility to work evenings and weekends.

What you'll do

• Train new VIP reservations agents and provide refresher instruction
• book chauffeured ground transportation
• monitor phone, email, and online reservation channels
• respond to client requests
• monitor national rides through affiliate networks
• review reservations for accuracy and quality.

What we're looking for

Skills & competencies

vip reservations trainer

lead agent

north arlington nj

avalon transportation

ground transportation

reservations

staff training

customer service

all shifts available

evenings and weekends

$20–$24/hr

sign-on bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• dental, health, and vision insurance
• referral program
• sign-on and referral bonuses available.

Why this role

Sign-on and referral bonuses available; all shifts available, with evening and weekend work flexibility required.

About the employer

Avalon Transportation LLC is hiring for this role. Industry: All Other Transit and Ground Passenger Transportation. Sector: 48.