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Copier Help Desk Specialist

Morris Business Solutions · Duncan, SC · Customer and internal technical support

Compensation

$15 – $20 /hr

Employment type

Full-time

Work setting

On-site

Location

Duncan, SC

Schedule

Day shift

Posted

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Job overview

The Copier Help Desk Specialist role is in-office in Duncan, SC, and pays $15–$20 per hour. The position supports Morris Business Solutions customers and internal teams with copier, printer, and multifunction-device issues. The specialist provides first-level technical assistance, resolves common device and connectivity problems, documents support activity, and escalates complex issues so users can maintain reliable printing and copying services.

What you'll do

  • Provide first-level support by phone, email, or ticketing system
  • diagnose hardware, software, and connectivity issues
  • guide users through troubleshooting and basic maintenance
  • escalate complex issues
  • document tickets
  • assist with device setup, driver installation, and network configuration
  • maintain knowledge of supported models and firmware
  • report to leadership.

What we're looking for

Skills & competencies
copier help desk specialist
full-time
duncan sc
morris business solutions
help desk
technical support
copiers and printers
troubleshooting
ticketing systems
network configuration
customer service
in-office
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health, dental, vision, and life insurance
  • 401(k) matching
  • paid time off
  • holiday pay
  • annual reviews and raises
  • company vehicle
  • Presidents Club trip opportunity.

Why this role

The posting lists a company vehicle and an opportunity to earn a place on the annual Presidents Club trip.

About the employer

Morris Business Solutions is hiring for this role. Industry: Office Equipment Merchant Wholesalers. Sector: 42.

Additional details

Industry sector
42
Industry
Office Equipment Merchant Wholesalers
Occupation code
15-1232.00
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