Vice President of Account Services

Job overview

The Vice President of Account Services role is hybrid in San Francisco, CA; compensation is not specified. On Board Experiential is a global marketing agency creating brand experiences and cultural relevance for clients. This role leads the account team and manages existing client relationships, with responsibility for retention, satisfaction, account growth, and financial health. It guides client strategy and activations while mentoring teams and coordinating with the Chief Growth Officer on growth opportunities.

What you'll do

• Co-lead the Account Team with the Chief Growth Officer
• oversee projects and mentor team members. Advise top-tier clients, own executive relationships, and guide account planning, stakeholder engagement, and activations. Approve client agreements and budgets, support execution and measurement, drive organic account growth, and monitor profitability and account performance.

What we're looking for

Skills & competencies

vice president

account services

client relationships

account management

client retention

account growth

marketing agency

experiential marketing

san francisco ca

on board experiential

Work arrangement

• Weekend coverage required

Benefits & perks

• Recovery days, company offsites, happy hours, and team fitness challenges are mentioned.

Why this role

Leads the inward-facing account function, complementing the Chief Growth Officer’s focus on new business and market expansion.

About the employer

On Board Experiential is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.