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Desktop Support Consultant

COOLSOFT · Madison, WI · Desktop Support

Employment type

Full-time

Work setting

On-site

Location

Madison, WI

Schedule

Day shift

Posted

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Job overview

The Desktop Support Consultant works onsite in Madison, WI, for COOLSOFT, supporting a large organization. Compensation is based on experience (DOE), and this role supports the Department of Corrections (DOC). This role exists to provide tier-three desktop support and technical assistance for workstation software and hardware. The consultant contributes to the team by balancing incident management with project-based technical tasks for over 10,000 users.

What you'll do

  • Provide tier-three support, maintain workstation software and hardware, support operating systems, and assist with technical projects.

What we're looking for

Skills & competencies
full-time
day shift
madison wi
coolsoft
consultant
desktop support
it
onsite
contract
technical
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Not specified.

Why this role

Tier 3 support, large-scale environment, contract role, Wisconsin residency required.

About the employer

COOLSOFT is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1244.00
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