Hyundai and Genesis Service Advisor

Job overview

The Hyundai and Genesis Service Advisor role is onsite in Kalamazoo, MI; compensation is not specified. Fox Motors describes its vision as working together to move people throughout life and emphasizes building long-term customer relationships. The advisor manages customer service needs in the service lane, from scheduling and documenting repairs to explaining estimates and completed work. The role helps customers understand recommended service and keeps repair work moving through clear communication and authorization.

What you'll do

• Schedule service appointments
• greet customers and obtain vehicle information
• document vehicle concerns on repair orders
• review service history and recommend needed service
• prepare written estimates
• track repair progress and obtain authorization for additional work
• explain completed work and charges.

What we're looking for

Skills & competencies

hyundai service advisor

genesis service advisor

kalamazoo mi

fox maple hill

fox motors

customer service

service appointments

repair orders

cost estimates

automotive service

401(k) match

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation, paid time off, holidays, medical, dental, vision, 401(k) match, flexible spending, life and disability insurance, employee assistance programs, employee discounts, and development opportunities.

About the employer

Fox Maple Hill is hiring for this role. Industry: New Car Dealers. Sector: 44.