Membership Services Associate — Evening, Part-Time

Job overview

The Membership Services Associate role is an onsite, part-time evening position in Englewood, FL, paying $14 per hour. The associate supports members and guests at the YMCA of Southwest Florida by providing information, handling registrations and payments, and helping maintain facility access and service. The role helps members navigate YMCA programs and facility services while supporting smooth front-desk operations. It combines customer assistance, clerical work, payment handling, and facility access control.

What you'll do

• Greet members and visitors
• provide membership and program information
• answer phones and route messages
• process membership sign-ups and program registrations
• handle payments and prepare shift deposits and reports
• check member cards and issue locker keys
• address complaints
• maintain the member lounge
• open or close the facility as assigned
• follow safety and cleaning protocols.

What we're looking for

Skills & competencies

membership services associate

member services

customer service

evening

part-time

englewood fl

ymca of southwest florida

$14/hour

program registration

front desk

cpr and first aid

facility access

Work arrangement

• Weekend coverage required

Why this role

CPR and First Aid certifications, YMCA child abuse and neglect training, and blood-borne pathogens training are required.

About the employer

YMCA of Southwest Florida is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.