Front Desk Supervisor

Job overview

The Front Desk Supervisor role is onsite in Aspen, CO. Compensation is $28 per hour. The position leads front office operations at White Elephant Aspen, part of White Elephant Resorts’ boutique hotel and luxury resort collection. The role helps ensure smooth guest experiences and coordination across front desk, housekeeping, security, and engineering operations. It guides front office staff, responds to guest needs, and maintains accurate audits and records, including during quieter hours with a small overnight team.

What you'll do

• Oversee front desk and guest services operations
• serve as the point of contact for guest needs and issues
• support and guide front office staff
• uphold service standards
• perform audits and maintain accurate records
• coordinate urgent needs with housekeeping, security, and engineering.

What we're looking for

Skills & competencies

front desk supervisor

hotel operations

guest services

front office leadership

luxury boutique hotel

guest relations

aspen co

white elephant aspen

maestro

alice

$28/hour

overnight team

Work arrangement

• Weekend coverage required

Why this role

Leadership role at a luxury boutique property; hotel software experience with Maestro and ALICE is a plus; leads a small overnight team.

About the employer

White Elephant Aspen is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.