Operations Specialist I, Aerospace & Defense

Job overview

The Operations Specialist I, Aerospace & Defense role is listed in Charlotte, NC; the posting also requires two weeks of in-person training at the company’s Carlsbad, CA headquarters. Compensation is $20–$23 per hour. Airspace coordinates time-critical logistics for shipments such as transplant organs and critical machinery parts. The role sets up and manages new orders, tracks milestones, coordinates driver coverage, maintains shipment documentation, and communicates updates to customers. Accurate execution and timely problem-solving help keep critical shipments on schedule, with escalation support for situations beyond the specialist’s judgment.

What you'll do

• Set up orders using standard work practices and client-specific instructions
• apply reported transit accessorials
• use carrier booking and tracking systems
• confirm milestones
• source driver coverage
• manage shipment documentation
• follow escalation procedures
• communicate delays and updates
• anticipate disruptions and offer alternatives
• respond to email, phone, and text requests
• place orders for customers unable to use the portal.

What we're looking for

Skills & competencies

operations specialist i

aerospace & defense

time-critical logistics

order execution

shipment tracking

customer communication

driver coordination

charlotte nc

airspace

$20–$23/hr

entry-level training

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental plan options
• 401(k) company contribution program
• professional learning and training reimbursements.

Why this role

Prior logistics experience is preferred but not required; the posting requires availability for two weeks of in-person training in Carlsbad, CA and shift patterns that may include evenings, weekends, or holidays.

About the employer

Airspace is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.