Guest Service Representative

Job overview

The Guest Service Representative role is onsite in Janesville, WI, with compensation of $14–$15 per hour. Tricoci University of Beauty Culture provides beauty education and guest services in a student-focused setting. As a first point of contact for guests and students, the representative handles inquiries, appointments, and service concerns while supporting daily administrative operations. The role helps create a welcoming and organized experience for people engaging with the university’s programs and services.

What you'll do

• Welcome and assist guests and students
• respond to phone, email, and in-person inquiries about programs and services
• schedule and confirm appointments
• maintain interaction and appointment records
• address customer issues and seek resolutions
• collaborate with staff
• perform administrative tasks as needed.

What we're looking for

Skills & competencies

guest service representative

guest relations

student support

appointment scheduling

customer service

administrative support

janesville wi

tricoci university

full-time

evening shifts

weekend shifts

$14–$15/hr

paid time off

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, 401(k), continuing education classes, complimentary student-clinic services, product discounts, and career advancement opportunities.

Why this role

High school diploma or equivalent required; additional hospitality or customer-service education is preferred. Evening and weekend shifts may be required.

About the employer

Tricoci University is hiring for this role. Industry: Other Technical and Trade Schools. Sector: 61.