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Customer Service Representative

ZO Skin Health, Inc · Omaha, NE · Customer Service

Compensation

From $22.92 /hr

Employment type

Full-time

Work setting

On-site

Location

Omaha, NE

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in Omaha, NE, with pay of $22.92 per hour. The position supports ZO Skin Health customers, both internal and external. The representative responds to product-order questions across phone, email, chat, and in-person channels, and helps ensure customer accounts and orders are handled accurately and on time. The role also documents interactions, resolves concerns, and coordinates with internal teams on order and shipping details.

What you'll do

  • Respond to customer questions about product orders by phone, email, online chat, or in person
  • support the customer service email account
  • set up customer accounts and meet order deadlines
  • address and escalate complaints
  • maintain customer records
  • coordinate order and shipping details with internal stakeholders
  • protect customer information.

What we're looking for

Skills & competencies
customer service representative
full-time
omaha ne
zo skin health
customer support
product orders
phone support
email support
online chat
order processing
customer records
$22.92 per hour
Work arrangement
  • Weekend coverage required

About the employer

ZO Skin Health, Inc is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
43-4051.00
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