Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Douglasville, GA. Compensation is stated as $22–$25 per year in the source posting. Associated Packaging provides packaging solutions for companies. The representative serves as a liaison between customer accounts, sales partners, and vendors, resolving issues and providing product information. The role supports accurate order processing, billing, purchasing, freight coordination, and customer service.

What you'll do

• Answer product, price, and availability questions
• process invoices, bills of lading, and purchase orders
• follow up on order confirmations, ship dates, and pricing
• obtain vendor quotes
• process payables
• research billing issues
• confirm freight rates
• assist sales
• support inventory counts and stock orders
• verify outbound orders.

What we're looking for

Skills & competencies

customer service representative

customer accounts

order processing

billing

purchase orders

vendor coordination

freight

douglasville ga

associated packaging

$22–$25 per year

Work arrangement

• Weekend coverage required

Benefits & perks

• PTO, employee assistance programs, 401(k) matching, health, medical, dental, and vision insurance.

Why this role

The posting distinguishes this customer-facing role from a call-center environment and emphasizes relationships with specific sales partners and customers.

About the employer

ASSOCIATED PACKAGING INCORPORATED is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.