Xfinity Retail Store Manager — Hershey

Job overview

The Xfinity Retail Store Manager — Hershey is an onsite role in Hershey, PA. Compensation is described as a competitive base salary plus performance incentives, with no numeric amount specified. Blufox Mobile is a preferred partner of Comcast Xfinity and operates as a growing telecommunications retailer. The manager leads store operations and a retail sales team, developing employees and driving sales performance. The role supports customer acquisition and retention by delivering strong service, maintaining product knowledge, and ensuring effective store operations.

What you'll do

• Lead, coach, and develop the sales team
• recruit, interview, onboard, and train employees
• conduct performance reviews and development planning
• drive revenue and sales goals
• monitor sales, customer satisfaction, and productivity metrics
• identify customer acquisition and retention opportunities
• resolve customer concerns
• maintain team knowledge of Xfinity products and services
• manage scheduling, staffing, inventory, merchandising, and policy compliance
• analyze sales reports and business metrics.

What we're looking for

Skills & competencies

xfinity retail store manager

retail leadership

wireless sales

telecommunications

comcast xfinity

bilingual english-spanish

team development

customer experience

hershey pa

blufox mobile

performance incentives

evenings and weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• paid training
• leadership development
• paid vacation, sick time, and personal time off
• advancement opportunities
• employee stock ownership program at select locations
• annual winners-circle trip for top performers.

Why this role

Fluency in English and Spanish required; prior retail, sales, wireless, telecommunications, or customer-service management experience required; flexible schedules include evenings, weekends, and holidays.

About the employer

Blufox Mobile is hiring for this role. Industry: Agents for Wireless Telecommunications Services. Sector: 51.