Overnight Technical Support Representative

Job overview

Compensation is $18 per hour. The Overnight Technical Support Representative is an onsite role based in Tucson, AZ. 50/hr, and this position supports the cable, router, and internet technical assistance team at Afni. This role exists to provide world-class technical support to inbound callers by troubleshooting connectivity issues. The representative will handle account updates, order processing, and complex technical inquiries while maintaining high standards of customer service and efficiency.

What you'll do

• Deliver technical support for cable, router, and internet services
• handle inbound calls
• process orders
• update customer accounts
• troubleshoot technical concerns
• multitask effectively
• maintain accurate records.

What we're looking for

Skills & competencies

full-time

onsite

tucson az

technical support

customer service

overnight

entry level

no degree required

cable support

router support

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training, health/vision/dental benefits, 401k with matching, tuition reimbursement.

Why this role

Paid training program, tuition reimbursement, and 401k matching.

About the employer

Afni is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.