Desktop Technician I

Job overview

The Desktop Technician I is a hybrid role based in Juneau, AK, with compensation not specified. This position provides technical support for desktop hardware, software, and operating systems to company employees and contractors. This role exists to maintain IT infrastructure and improve business processes. The technician contributes by troubleshooting hardware and software issues, deploying devices, and resolving support tickets to ensure operational efficiency.

What you'll do

• Provide technical support
• image and deploy desktops/laptops
• resolve support tickets
• troubleshoot hardware and software
• maintain documentation.

What we're looking for

Education

High School diploma or equivalent.

Experience

Minimum two (2) years of experience in technical customer support, desktop users with hardware and/or software applications.

Skills & competencies

full-time

day shift

juneau ak

gci

desktop support

it

hardware

software

hybrid

telecommunications

Work arrangement

• Weekend coverage required

About the employer

GCI Communication Corp is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.