Retail Customer Service Leader (Front End Leader) — Part-Time

Job overview

The Retail Customer Service Leader (Front End Leader) role is onsite in Wayne, PA, and is part-time. Compensation is not specified in the listing. The position supports Micro Center’s store operations and customer service in its technology retail business.

What you'll do

• Oversee store-level operational policies and customer satisfaction
• participate in front-end staffing and training
• coach associates on service and sales presentation
• oversee advertising setup and visual merchandising
• lead freight flow and merchandise processing
• support inventory control, loss prevention, cash handling, store office functions, opening and closing, and customer transactions.

What we're looking for

Skills & competencies

retail customer service leader

front end leader

micro center

wayne pa

part-time

retail operations

customer service

associate coaching

cash handling

inventory control

loss prevention

merchandising

flexible scheduling

tuition reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discount, tuition reimbursement and education discounts, paid time off for regular associates, 401(k) with company match, and job training.
• Medical, dental, and vision coverage is listed for regular full-time associates.

Why this role

The posting calls for two or more years of big-box retail experience and direct accountability for customer service targets.

About the employer

Micro Center Sales Corporation is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.