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Customer Service Representative

Navistar Direct Marketing · Frederick, MD · Production Team

Compensation

$50k – $60k /yr

Employment type

Full-time

Work setting

On-site

Location

Frederick, MD

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is an onsite role based in Frederick, MD. Compensation is $50,000–$60,000 per year. This position supports the production team at Navistar Direct Marketing. The role exists to provide full-service production coordination and customer support. The representative contributes to the company's goals by managing client expectations and ensuring accurate project documentation.

What you'll do

  • Coordinate production
  • maintain CRM records
  • obtain job information
  • collaborate with Prepress and Data Processing
  • manage client relationships
  • escalate issues
  • review QC checklists.

What we're looking for

Skills & competencies
full-time
day shift
frederick md
customer service
marketing
direct mail
production
crm
communication
$50k-$60k/yr
weekend work
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k) matching, dental/health/vision insurance, PTO

Why this role

Requires 3-5 years of printing/direct mail experience.

About the employer

Navistar Direct Marketing is hiring for this role. Industry: Direct Mail Advertising. Sector: 54.

Additional details

Industry sector
54
Industry
Direct Mail Advertising
Occupation code
43-4051.00
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