Service Advisor

Job overview

The Service Advisor role is onsite in Wahpeton, ND. Compensation is described as base pay plus commission, with no numeric amount specified. The advisor supports the Vision Ford-Lincoln service team. The advisor guides customers through vehicle service visits by documenting concerns, explaining repair information, coordinating with technicians, and keeping customers informed. The role contributes to a smooth service experience and customer satisfaction.

What you'll do

• Welcome customers
• listen to and document repair needs
• explain technical information clearly
• provide updates during service visits
• collaborate with technicians
• recommend maintenance plans, warranties, and service specials
• finalize repair orders
• and follow up after service.

What we're looking for

Skills & competencies

service advisor

full-time

wahpeton nd

vision ford-lincoln

customer service

repair orders

vehicle maintenance

technician coordination

base plus commission

performance bonuses

paid training

paid time off

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Vision covers 75% of health insurance
• optional dental and vision insurance, retirement plan with company match, paid training and certification, paid time off and holidays, and employee discounts.

Why this role

The posting lists hourly pay plus commission and possible monthly or quarterly performance bonuses; paid training and certification are offered.

About the employer

Vision Ford-Lincoln is hiring for this role. Industry: Used Car Dealers. Sector: 44.