Process Owner

Job overview

Process Owner is a role with in-office, hybrid, and remote arrangements described in the posting; remote eligibility is limited to people residing more than 30 miles from Des Moines, IA, Charlotte, NC, and Raleigh, NC. The listed base salary range is $84,600–$187,200 per year across levels and locations. The role joins Principal’s Process Center of Excellence, supporting the company’s financial services operations. The Process Owner is accountable for end-to-end process performance and strategic design. Through analysis, improvement roadmaps, documentation, metrics, risk controls, and change support, the role helps processes operate more effectively and align with business objectives.

What you'll do

• Own end-to-end business processes and assess objectives, inputs, outputs, dependencies, and customer impacts
• conduct impact and cost-benefit analyses
• identify root causes and implement process improvements
• develop multi-year process and capital-spend roadmaps
• maintain process maps and SOPs
• partner with cross-functional stakeholders
• establish and monitor KPIs
• identify process risks and controls
• support change communication, training, and adoption.

What we're looking for

Skills & competencies

process owner

process management

continuous improvement

business process design

process mapping

sops

kpi monitoring

risk controls

change management

des moines ia

hybrid

remote eligibility restrictions

$84,600–$187,200/year

principal

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible Time Off for salaried employees
• pension eligible. The posting describes comprehensive benefits and a bonus program opportunity for non-sales positions.

Why this role

The posting considers a next-level role requiring 8+ years of related experience and financial services experience with money-out processes. Remote work is limited to those living more than 30 miles from the specified offices.

About the employer

Principal Financial Group is hiring for this role. Industry: Portfolio Management and Investment Advice. Sector: 52.