Branch Manager

Job overview

The Branch Manager position is onsite in Sterling, VA. Compensation is $70,000–$90,000 per year, with monthly and annual bonuses described in the posting. Johnstone Supply serves HVAC/R contractors with equipment, parts, maintenance supplies, programs, and services. The manager oversees branch operations and staff to support customer satisfaction, productivity, and financial targets. The role leads counter sales, warehouse, and delivery teams, resolves customer concerns, and works with outside sales personnel on branch sales programs and promotions.

What you'll do

• Coordinate and oversee branch operations
• hire, train, and supervise staff
• lead counter sales, warehouse, and delivery employees
• serve customers by phone and in person
• develop strategies to improve productivity and performance
• achieve branch financial targets
• resolve customer complaints
• complete transactions and paperwork
• work with outside sales personnel on sales programs and promotions.

What we're looking for

Skills & competencies

branch manager

sterling va

johnstone supply

branch operations

staff leadership

hvac/r

customer service

warehouse operations

counter sales

inventory control

$70k–$90k/year

monthly bonuses

annual bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• Monthly and annual bonuses, medical, prescription, dental, and vision coverage, 401(k) match, company-paid life insurance, paid holidays, and paid time off.

Why this role

The employer is willing to train the right person in preferred HVAC/R distribution and branch operations areas.

About the employer

Johnstone Supply is hiring for this role. Industry: Industrial Machinery and Equipment Merchant Wholesalers. Sector: 42.